The Town of Glastonbury uses OpenGov ViewPoint for its online permitting. You will be required to register your account in the updated system to submit your permit application. If you have previously used the OpenGov ViewPoint system in any other Town, your account will take about a day to sync with your new login on the Glastonbury system, as long as you are using the same email address.

Credit/Debit cards and e-checks will be the only accepted method of payment for permits obtained through the Town's online permitting system. However, applicants who prefer to pay by cash or physical check may do so in person at Town Hall during normal business hours.

For Technical support that the Engineering Department staff is unable to help with, you may contact OpenGov directly at (845) 250-0531 for further assistance.

Right-of-Way and Sewer Permits

All Right of Way and Sewer Permits must be applied for ONLINE through the OpenGov ViewPoint platform. For questions on application requirements, please contact Nicole Anderson at (860) 652-7735 or via email by clicking here.

Inspections for ROW and Sewer Permits - Call Engineering at 860-652-7735 to schedule your inspection.

Right-of-Way Definition

The Town right-of-way (ROW) is the area of property between opposing street lines that is owned and maintained by the Town, and also includes right-of-way as shown on a map of an approved subdivision, whether or not the streets within such subdivision have yet been accepted by the Town. The ROW includes both the paved portion of the street as well as area outside of the pavement as required to accommodate traffic signs, utilities, sidewalks, etc. The width of the ROW varies by street, and can be determined by viewing the Assessors maps available at Town Hall or through the Town's GIS Website.

Right-of-Way Permit Requirements

A right-of-way license is required for all contractors working in the Town right-of-way, which requires a $10,000 bond and certificate of insurance. See the "Permit Requirements" page for additional information about bond and insurance requirements.

Right-of-Way Permits (ROW) are required for all construction activities performed within the Town right-of-way. These activities include driveway installation or replacement, storm drainage installations, connection of private drains to the Town drainage system, new utility connections, sprinkler systems, or any other construction activity within the limits of Town ROW. Permits are required for Contractors hired by the property owner. They are also required if the property owner is performing the work themselves. Work performed in the Town owned ROW without a Permit is in violation of the Code of Ordinances.

Right-of-way permits are issued at the Engineering Division Office to Contractors with a current right-of-way license for a charge of $50.00. Requirements for work within the Town right-of-way are described in the Town Code of Ordinances Sections 17-96 through 17-111, and as described below. Property owners that are doing work themselves in the Town right-of-way adjacent to their property are issued permits at no charge.

Click here to access Right-of-Way permit/license applications

Street Excavation Repairs

Pavement repairs for street excavations shall be made as shown in the Standard Details and Standard Specifications, available in the Public Improvement Standards section of the Engineering Division Website. Contractors making such repairs shall be responsible for maintenance of said pavement patches for a period of one (1) year from completion of the permanent pavement patch. Temporary pavement patches shall remain in place for a period of at least four (4) months or one winter season unless otherwise directed by the Town Engineer.

PLEASE NOTE:

ALL TEMPORARY PAVEMENT REPAIRS SHALL BE MADE WITH HOT MIX ASPHALT.  COLD PATCH WILL ONLY BE ALLOWED DURING WINTER MONTHS WHEN HOT MIX ASPHALT IS NOT AVAILABLE, AS APPROVED BY THE TOWN ENGINEER.  PAVEMENT REPAIRS SHALL BE MADE ACCORDING TO THE TOWN STANDARD DETAIL, WHICH CAN BE ACCESSED DIRECTLY HERE:  Town Standard Pavement Repair Detail.