Our Services

The Town’s Director of Finance and Administrative Services works with the Insurance Advisory Committee, the Town’s Agent of Record, the Town’s insurance carriers, and the Town Manager in the administration of the Town’s property, casualty and liability insurance program.

The program consists of:

• Selection of the Agent of Record; insurance carriers; and Insurance Coverage and Deductible Levels
• Review of Property, Vehicle and Equipment Schedule
• Review and approval of invoices for premiums
• Review of outstanding claims
• Coordination with both claimants and insurance carriers 

Questions regarding the Town’s automobile, casualty and property insurance coverage may be directed to Keri Rowley, Director of Finance and Administrative Services at (860) 652-7587.

Mailbox Claims

Mailbox claims and repairs are handled by the Highway Department, they can be reached at (860) 652-7749.  Please see the Mailbox and Sprinkler System Repair Policy page for more information.

Streets and Roads Claims

If you believe your vehicle was damaged while traveling on a Glastonbury street or road you may file a claim in the Financial Administration office.

Liability, Automobile, and Property Claims

The Town makes every effort to ensure the safety of all residents. Occasionally, an incident may occur where the Town needs to be contacted for remedial action.

To submit a claim to the Town, complete the Liability/Automobile/Property Insurance Reporting Form and email it to Keri Rowley and Kaida Scaglia in the Financial Administration office at the following email addresses: 

• keri.rowley@glastonbury-ct.gov
• kaida.scaglia@glastonbury-ct.gov